You can apply your $5 ride credit in one of two ways:
1. Go to Menu > Offers, select your coupon, tap "Use This Coupon", and book your ride.
2. Or, during ride request, tap the discount icon after entering your destination, select your coupon, and confirm.
No code needed – it's already built in.
HUM is currently active in Arizona and Idaho, with San Diego on the way.
Want HUM in your city? Let us know – and follow along for updates.
Just open the HUM app, enter your destination, and tap "Request."
Prefer to book by phone? You can also call our dispatch team in Arizona or Idaho.
Yes! If you're in Arizona or Idaho, you can request a ride by phone through our dispatch team:
- Arizona: (480)805-5111
- Idaho: (280)837-3888
This is a great option for passengers who prefer booking by phone or need help with pre-scheduling.
Riders can only apply one $5 coupon per ride. Since HUM drivers keep 100% of the fare, we keep it fair by limiting discounts to one per trip.
Yes! Open the HUMapp, tap the calendar icon, enter your pickup and destination, choose your date and time, and confirm.
Perfect for appointments, early flights, or planning ahead.
Yes. HUM makes it easy for passengers to develop consistent routines with trusted drivers through Private Rides. Many drivers offer a way to stay in touch for future trips – just let them know you'd like to ride with them again.
Yes. HUM drivers keep 100% of tips, just like they do with the fares. After your ride, the app will prompt you to leave a tip – you can choose a pre-filled amount or enter your own custom amount.
HUM offers four ride types to fit your needs:
- Sedan: up to 4 passengers
- XL: extra space for up to 6 passengers
- Lux: a more premium experience for up to 4 passengers
- Lux XL: a more premium experience for up to 6 passengers
Options may vary by city, and you'll see what's available when you book in the app.
HUM offers flat-rate pricing with no surge pricing. Fares vary by distance, vehicle type, and market – but you'll always see the full fare estimate upfront before confirming your ride.