Ride with someone you know and trust. Skip the surge.

Whether it's your morning commute or a late-night ride home,
HUM gives you flat-rate pricing and familiar drivers.
No surprises. No stress.
Download HUM for iPhone on the App StoreDownload HUM for Android on Google Play
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Fair fares, every time you ride.

No surge pricing. No surprises. HUM gives you flat, consistent rates so you always know what to expect. Because we support our drivers, you get a smoother, more reliable experience.
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Collage of happy riders: a man smiling with coffee, a woman hailing a ride, and another woman laughing in sunglasses — representing a positive, stress-free ride experience with HUM.
Three photos of HUM drivers and passengers interacting positively — smiling during pickup, chatting from the back seat, and building a familiar connection.

Ride with someone you know and trust.

Private Rides lets you rebook drivers you've ridden with before – so every trip feels familiar, safe, and on your schedule. Whether you're planning ahead or just prefer someone you trust, Private Rides puts you in control.
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Safety isn't a feature – it's the foundation.

With HUM, you ride with drivers who are known, reviewed, and accountable. Our Zero Tolerance Policy and real-time monitoring help us flag unsafe behavior early, while rider feedback keeps standards high on every trip.
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Four images showing smiling riders and drivers — including women chatting in the back seat, drivers laughing, and passengers using their phones — representing HUM’s focus on safety, accountability, and comfort.

Frequently Asked Questions

Where do I apply my promo?
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You can apply your $5 ride credit in one of two ways:

1. Go to Menu > Offers, select your coupon, tap "Use This Coupon", and book your ride.
2. Or, during ride request, tap the discount icon after entering your destination, select your coupon, and confirm.

No code needed – it's already built in.

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Where can I use HUM?
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HUM is currently active in Arizona and Idaho, with San Diego on the way.

Want HUM in your city? Let us know – and follow along for updates.

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How do I request a ride?
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Just open the HUM app, enter your destination, and tap "Request."

Prefer to book by phone? You can also call our dispatch team in Arizona or Idaho.

Can I call to request a ride?
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Yes! If you're in Arizona or Idaho, you can request a ride by phone through our dispatch team:

- Arizona: (480)805-5111
- Idaho:  (280)837-3888

This is a great option for passengers who prefer booking by phone or need help with pre-scheduling.

Can I use more than one promo?
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Riders can only apply one $5 coupon per ride. Since HUM drivers keep 100% of the fare, we keep it fair by limiting discounts to one per trip.

Can I pre-schedule a ride?
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Yes! Open the HUMapp, tap the calendar icon, enter your pickup and destination, choose your date and time, and confirm.

Perfect for appointments, early flights, or planning ahead.

Can I request the same driver again?
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Yes. HUM makes it easy for passengers to develop consistent routines with trusted drivers through Private Rides. Many drivers offer a way to stay in touch for future trips – just let them know you'd like to ride with them again.

Is tipping allowed?
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Yes. HUM drivers keep 100% of tips, just like they do with the fares. After your ride, the app will prompt you to leave a tip – you can choose a pre-filled amount or enter your own custom amount.

What types of rides does HUM offer?
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HUM offers four ride types to fit your needs:
- Sedan: up to 4 passengers
- XL: extra space for up to 6 passengers
- Lux: a more premium experience for up to 4 passengers
- Lux XL: a more premium experience for up to 6 passengers

Options may vary by city, and you'll see what's available when you book in the app.

How much does a ride cost?
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HUM offers flat-rate pricing with no surge pricing. Fares vary by distance, vehicle type, and market – but you'll always see the full fare estimate upfront before confirming your ride.