Driver-to-Driver Referral Program

1. Program Overview

The HUM Driver-to-Driver Referral Program (“Program”) allows eligible drivers to earn $25 for each qualified new driver referral.

2. Eligibility

Referring Drivers must:

• Be active HUM drivers in good standing
  
• Have a valid payment account on file
  
• Comply with all HUM driver agreements and policies
  

Referred Drivers must:

• Enter a valid referral code at registration
  
• Purchase a full monthly subscription (Flex and NEMT subscriptions excluded)
  

3. Referral Code Rules

• Each new driver may use only one referral code
  
• Referral codes cannot be changed after registration
  
• Codes must be entered at the time of initial account creation
  
• Self-referrals and fraudulent referrals are prohibited
  

4. Qualification Requirements

A referral is considered qualified when the referred driver:

• Enters the referral code at registration
  
• Purchases a full monthly HUM subscription
  
• Maintains an active, paid subscription for 30 consecutive days
  
• Remains in good standing with no subscription cancellations
  

5. Payment Terms

Payment Amount: $25 per qualified referral
Payment Timing: Issued after the referred driver completes 30 consecutive days of paid subscription
Payment Method: Via existing HUM driver payment account through Stripe Connect
Payment Contingency: Referral payments are contingent upon the referred driver’s successful payment of all subscription charges

6. Disqualifications and Payment Voidance

Referral payments will be voided if:

• The referred driver cancels their subscription before 30 days
  
• Any subscription payment fails, is disputed, or results in a chargeback
  
• Fraudulent activity is detected
  
• The referred driver violates HUM’s Terms of Service
  
• The referring driver is not in good standing
  

7. Chargebacks and Clawbacks

If a referred driver’s payment is charged back, disputed, or reversed:

• The referral payment will be void
  
• If already paid, HUM reserves the right to recover the $25 by:
  
  • Deducting from future earnings
    
  • Offsetting against future referral payments
    
  • Creating a negative balance requiring repayment
    

Chargeback monitoring may continue for up to 90 days after the referral payment.

8. Tax Reporting

Referral payments constitute taxable income. Drivers receiving $600 or more in referral payments annually will receive a Form 1099-NEC for tax reporting purposes.

9. Prohibited Activities

The following actions are strictly prohibited:

• Creating fake accounts or self-referring
  
• Sharing payment methods with referred drivers
  
• Colluding with other drivers to manipulate the program
  
• Using misleading or deceptive practices to obtain referrals
  
• Any form of fraud or abuse
  

Violations may result in immediate disqualification, payment forfeiture, and account termination.

10. Program Modifications and Termination

HUM reserves the right to:

• Modify or terminate the Program at any time with reasonable notice
  
• Change payment amounts, qualification criteria, or terms
  
• Disqualify drivers or referrals at HUM’s sole discretion
  
• Investigate and take action on suspected fraud or abuse
  

11. Disputes

Any disputes regarding the Program will be resolved in accordance with the arbitration provisions in your HUM Driver Agreement.

12. No Guaranteed Earnings

Referral payments are incentive bonuses only. HUM does not guarantee any specific earnings or number of qualified referrals.

13. Independent Contractor Status

Participation in the Program does not alter your independent contractor status. You are not an employee of HUM.

14. General Provisions

• These terms are part of your HUM Driver Agreement
  
• Referral payments are earned bonuses, not wages
  
• HUM is not responsible for payment processing delays
  
• All payments are subject to verification and fraud review
  
• Terms may be updated at any time; continued participation constitutes acceptance
  

Questions?

Contact help@humrideshare.com

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